ShiftFinder Support Hub

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Navigating Shift Opportunities?

Find answers to the most frequently asked questions about finding, applying for, and managing shifts.
Get the information you need to make the most of the platform.

Download the ShiftFinder app, create an account by entering your basic details, and verify your identity to get started.

Yes, ShiftFinder is completely free for contractors. There are no fees to join or apply for shifts.

Browse available shifts, click on a shift you’re interested in, and submit your application directly through the app.

Yes, you can apply for multiple shifts across different employers at once.

Your upcoming shifts will appear in your My Calendar section within the app.

Your upcoming shifts will appear in your My Calendar section within the app.

Yes, you can view shift details like shift date, time, location, hourly rate and job requirements before applying.

ShiftFinder offers single, multi, and long-term shifts across various healthcare sectors.

You can clock in and out for your shifts directly within the app, and the system will track your hours automatically.

You can cancel a shift in the app; however, please follow the employer's cancellation policy, if applicable.

Once your shift is completed and approved, payment will be processed and sent to you promptly by the ShiftFinder platform.

You will receive push notifications for new shifts that match your profile or preferences.

es, you can apply for shifts with multiple employers, depending on your availability.

The app will notify you about any updates regarding your shift status, such as approval or changes.

 If there's an issue with your time, you can contact ShiftFinder through the app to rectify the situation.

Missing a shift may affect your reputation with employers. It’s important to notify the employer if you cannot make it.

Yes, the app will show you nearby shift opportunities and you can apply for shifts in various locations.

Use the app's proposal feature to negotiate shift terms, including pay rate and hours.

Some employers may require background checks. It's recommended to upload a valid background check document in the app.

You can contact ShiftFinder’s support team directly through the app, and they will assist you with resolving the issue.

Managing Staffing Needs?

Get insights to the most frequently asked questions about posting, managing shifts, and working with professionals
to streamline your staffing process.

Download the ShiftFinder app, create an employer account by entering your company details, and complete the verification process.

Yes, employers can post full-time jobs and shifts on ShiftFinder completely free of charge. There are no costs for creating job listings or shift postings. A very low, flat-rate fee is only applicable after a shift is successfully completed - ensuring you pay only for results, with no upfront or hidden fees.

Click on the "Post a Shift" button, fill in the shift details (shift date & time, hourly rate location, job requirements etc.), and publish it for contractors to apply.

You can post single shifts, multi-day shifts, or long-term shifts depending on your needs.

Yes, ShiftFinder allows employers to post long-term shifts, in addition to single and multi-day shifts.

 You can view, filter, and manage shift applications through the app. Accept or reject candidates based on their suitability.

ShiftFinder provides a messaging feature that allows you to communicate directly with contractors regarding shift details and expectations.

 

Yes, employers can send proposals to contractors to negotiate pay rates, shift times, or other terms.

Once a contractor applies for a shift, you can review their profile, approve their application, and finalize the details within the app.

You can cancel a shift by notifying the contractor directly within the app. Make sure to inform them ahead of time.

Contractors clock in and clock out through the app. You can track their hours in real time and approve them for payment through the app.

Payments are processed automatically once the contractor completes the shift and the hours are approved.

Use ShiftFinder’s tools to manage shift changes or updates and notify the affected contractors instantly.

Yes, you can post shifts in different locations, and contractors nearby will be able to apply for them.

Use filters to narrow down applicants based on location, availability, qualifications, and other factors.

Yes, you can review contractors' profiles, experience, skills before deciding to accept their application for a shift.

Contractors’ profiles include qualifications, certifications, and experience. You can review these details before selecting a contractor.

ShiftFinder offers 24/7 customer support to assist employers with any issues related to posting shifts, managing contractors, and using the app.

Q. How can I pay for this?

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Q. Will I pay more for some features?

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Q. Is it possible to pay yearly?

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Q. Why are there no limits on the number of messages?

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